[ Tips ] 一分鐘使用導覽
商品編號： TU0021 出版日期： 2011/11/04 作者姓名： McFarlan, F. Warren;Xiaoming, Zheng;Zhao, Ziqian 商品類別： Other 商品規格： 24p 再版日期： 地域： China 產業： Restaurants 個案年度： -
商品敘述：
Haidilao Hot Pot brings customers delightful dining experience. Like most restaurants, its workforce is mostly composed of young employees born in underdeveloped suburban areas. Instilled with the founder''s unique entrepreneurial values, they are enthused and motivated to deliver extraordinary service to customers creatively. This case depicts the founder''s entrepreneurial experience, his values and reveals Haidilao''s unique employee management style. The structural change initiated in 2010 and information on Haidilao''s competitor--The Little Sheep Group is also introduced to provoke student discussion and comparison.
涵蓋領域：
Global corporate cultures;Organizational values;Employee empowerment;Competitive strategy;Customer service;Transformations
相關資料：
Case Teaching Note, (TU0022), 13p, by F. Warren McFarlan, Zheng Xiaoming, Ziqian Zhao
哪些人也有訂購？